There is a sound setting you have to select for external sound settings ==> sound ==> sound out ==> external speaker. If you get video but no sound when playing a TV show or movie, it usually means there's a content problem or a problem with the connection to your speaker system. If your set-top box is connected to a sound bar, audio receiver, surround sound system, or other external audio device, try connecting it directly to your TV. 5.1 audio. manufacturer to address the issue. Your device may be experiencing an HDCP issue that is preventing Netflix from playing your content. If you still have no sound, repeat the steps above, choosing the other option in Step 6 before you continue troubleshooting below. BigSi. Wasted an hour of my time for a 5 second fix - thanks Richms, ARC input it was ! Depending on your home surround sound setup, you will enable either 5.1 or 7.1 surround sound. If you do not see the Report a Problem link, the problem has automatically been reported. I have a Denon AVR E300 with an LG 50LN5700 TV, a Comcast cable box, and a BluRay player - all connected via HDMI. From the drop-down menu, select 24 bit, 192000 hz (Studio Quality). Sound on Netflix: Picture but no sound when using firestick with amazon prime: Can't get Netflix to play thru sound bar: Netflix Intro Sound Effect heard while watching YouTube on Samsung MU9000: The sound works when I stream (Netflix/Youtube, etc), but not when watching cable TV. If you're using a sound bar, audio receiver, surround sound system, or other external audio device, disconnect your speaker system and use the default setup. Ch 48 kHz are checked. While your TV show or movie is playing, move your mouse over the screen. Sony bravia to Yamaha receiver: Picture but no sound when using firestick with amazon prime: Can't get Netflix to play thru sound bar: Netflix Intro Sound Effect heard while watching YouTube on Samsung MU9000: The sound works when I stream (Netflix/Youtube, etc), but not when watching cable TV. ... to Main Zone Monitor (ARC Enabled) on Denon receiver with a brand new Secur Max HDMI cable. A pioneer receiver Would do such as great work here. top to turn the volume all the way up. As it is set up now, I have to play my Netflix audio through the TV speakers. While your movie or TV show is playing, use the volume controls on the side of your device to increase the volume to the desired level. Click OK to close Speakers Properties, then click OK. Unplug your TiVo from power for at least 2 minutes. If you're getting video but no sound when playing a TV show or movie, it usually means there's a content problem or a problem with the connection to your speaker system. I have hassle with my TV in that one socket has ARC and another has HDCP 2.2 and yet a third does 12 bit because LG are obviously idiots, so I have to swap cables on my reciever depending if I want 4k from the reciever to the TV, or if I want audio from the TV to the reciever. goddamn simple fix. The receiver used to work with an older tv set up used up until last week, so there is no issues with the receiver. If you are unsure I had a similarish sort of problem yesterday with my setup. How to use subtitles, captions, or alternate audio, Netflix freezes, is unresponsive, or gets stuck loading, Internet Connection Speed Recommendations. While your video is playing, locate the audio icon in the player control bar. When I access Netflix via the LG SmartMenu, I can get a picture but no sound. When I switch to the WebOS smart tv and watch Netflix, YouTube etc, the volume gets louder at … 2: Turn off all HDMI CEC / ARC functionality. However, they may occasionally interfere with Netflix unintentionally. Right click on the speaker icon in the lower right corner of your taskbar. You will find this advice on-line a lot, so I'll summarize. No sound Netflix. Make sure Dolby Digital and Dolby Digital Plus are unchecked. If you don't see Settings, continue to the next step. If switching to a non-5.1 option resolves your audio issue, please troubleshoot audio issues with your 5.1 surround sound to resume playing in 5.1. We're researching this error. This option is only available with an HDMI connection. Before Launching Netflix application. Have connected my Denon AVR-1713 to my 65in LG smart tv. If you have selected Audio Input Connector / SCART / AV MULTI, press X to save the settings, then try Netflix again. NO NETFLIX 5.1 AUDIO FROM LG TV VIA ARC OR OPTICAL! While your video is playing, locate the audio icon in the player control bar. Netflix streaming performance may improve if you close browser tabs, applications and programs that may be taking up your computer's memory and processing resources. If your tab is muted, Any geniuses out there ??? Made sure its in the ARC socket of the TV? Turning the TV on would not turn the receiver on but turning the TV off would turn the receiver off. CH 44.1 kHz and Linear PCM 2. A few things to check. Most TV’s such as Samsung BD-C6500 and LG LE5400.You may be seeing the Video but no sounds. Temporarily disable your security software and try Netflix again. Contact the speaker system's manufacturer for assistance. The receiver wouldn't play sound at all from the TV and trying to change the TV's settings to use the receiver kept failing. The software's manufacturer may have already corrected problems causing their product to interfere with Netflix. Re-activate it, then reach out to your security software's If you are using an assistive listening device or voice clarifying headset while watching Netflix, you may need to adjust your streaming device's audio output settings to Stereo or Linear PCM output. The issue is when I am watching cable TV the volume on the receiver has to be cranked up to half way just to get any sound, and three quarters the way up to get decent volume. navigate to >Pandora radio application To help us investigate, please contact Netflix Customer Service. Can anyone give me advice? If disconnecting your speaker system didn't fix the problem, or if you don't have an external speaker system, continue below. From the desktop, right-click on the speaker icon on the taskbar. how to change your Netflix app audio settings, visit our alternative audio article. Contact the speaker system's manufacturer for assistance. My Denon 1913 AVR is also hooked up to an ethernet cable for streaming music services. Try reversing the ends of the HDMI/optical cable or using an alternate cable. Select Settings from the Nvidia home screen. If you are using an external audio receiver, sound bar, or speakers: Ensure that your speakers are connected to your receiver properly. If available, try an HDMI port on another TV. I'm having sound issues when I try to watch Netflix. Sony TV and Sony receiver though. I also have external speakers. Check any HDMI or optical connectors to ensure that they are plugged in correctly. If you're watching on a browser, ensure your tab isn't muted by looking for the mute icon on the Netflix tab while your video is playing. Follow the steps for your device below to fix the problem. navigate to >Pandora radio application If this does not resolve the issue, or if you're not currently using HDMI to connect to your TV or home theater system, you may want to manually set the audio settings on your PlayStation 3. Make sure the volume is turned up on both the Netflix.com player and your computer. On the Playback tab, click the Default Device (indicated by a green circle with a check mark inside). Click Play to begin watching a TV show or movie through Netflix.com.. Blu Ray worked perfectly. The TV internal speakers work, and as mentioned , when using blu ray, it all goes well so the hardware is not the issue, just my setup, On working through the tv settings i have selected Audio OUt HDMI ARC and turned Smartlink on. From the TiVo home screen, go to TiVo Central. Contact your device's manufacturer for assistance if you believe your equipment should be compatible with Solution 1 (Fix Netflix Sound Receiver) – Pandora. Launch the Netflix app and select a movie or TV show. Make sure only Linear PCM 2. If you are not using one of these devices, continue troubleshooting below. There is a bug in the sound card /firmware of your receiver. A pioneer receiver Would do such as great work here. Now however, I get no sound on any Netflix content unless I stop the content, go into the programme's Netflix settings, go into Audio… From the Xbox home screen, press the Xbox button on your controller to open the guide. or TV.
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